Richard N. Román Crespo

Responsible for managing the software development division at Bella Group, a leading automotive
distributor in PR. Develop and implement strategies to guarantee and meet business goals and
objectives, with manufacturers and lead a multidisciplinary team of professionals in the areas of
software development, data analyst, suppliers and regulators. Responsible for aligning corporate sales,
service, marketing, and customer service initiatives in close collaboration with business leaders to offer
technology and process engineering solutions.

• Mentoring and advising Fase1 2nd Generation startups about Software development, Cloud providers, development tools, and any other technical domains.

• Web Development, Project Management and Digital Instructor
  Work with students who are studying for a degree or a certificate or certification or are taking classes to improve their knowledge or career skills, develop an instructional plan (known as a course outline or syllabus) for the course(s) and ensure that it meets college and department standards, plan lessons and assignments, assess students’ progress by grading papers, tests, and other work, advise students about how to achieve their goals, stay informed about changes and innovations in their field, conduct research and experiments to advance knowledge in their field.

• Innovation management
  Responsible for the analysis of business and operations core processes to plan, structure, develops and implement effective and high-end technological solutions.
• Application Development & Management
  Leader and management of complex product platforms projects. New partner relationship management for IT & Operations projects. Direct collaboration with LATAM countries to conduct standard platform development and implementations.

• Organized and managed business risks and initiatives, overseeing key areas including
  branding, sales, social media, web and graphic design, eCommerce, web hosting, and Help
  Desk operations.
• Prioritized customer satisfaction and product/service quality, ensuring alignment with business
  goals.
• Assisted startups and PyMES in establishing their core technological stacks, services, and tools
  to enhance their business value propositions.

• Risk Analysis & Business Continuity Plan
• Project management
• Information Security
• Team Building
• Data Center and Infrastructure
• Expense reduction

• ISO Standards: ISO 27001, 14001, 9001
• System Security
• Information Security
• Hardware and Software Modernization
• Data Center and Infrastructure
• Business Continuity

• Microsoft Dynamics AX
• Third party systems integrations like UPS WorldShip, ADP Payroll, RICOH Infolease, Doculex and others
• Call Center Software Application named QuestLinq
• RICOH Web Site